Shipping Policy

Shipping Policy Last Updated: 01 Apr, 2025 At Nestiko Business Solutions Pvt Ltd (“Company,” “we,” “us,” or “our”), we are committed to ensuring timely and secure delivery of digital and physical products/services to our clients. This Shipping Policy outlines our delivery process, timelines, charges, and exceptions applicable to different types of services and products we offer. By using our services, you agree to the terms outlined in this policy. 1. GENERAL SHIPPING POLICY We offer shipping and delivery for both digital and physical products, including but not limited to: Digital Services & Software Deliverables (website development, branding, marketing campaigns) Physical Products (printed materials, business stationery, QR-based solutions) Subscription-Based Services (software access, cloud services, and automation tools) Each category of service/product has different delivery timelines and shipping methods, which are outlined below. 2. DELIVERY TIMEFRAMES 2.1 Digital Products & Services Website Development, Software & Branding Deliverables
  • Estimated delivery: 7 to 30 business days, depending on project complexity
  • Delivered via: Email, cloud storage, or direct server access
  • Tracking: Updates provided via email and client dashboard
Marketing Campaigns & SEO Services
  • Campaigns start within 3 to 7 business days after order confirmation
  • SEO & digital marketing results are gradual and based on agreed-upon timelines
Subscription-Based Services
  • Activation: Instant upon successful payment
  • Access: Delivered via client login on our platform
  • Renewal: Auto-renewal or manual renewal, based on customer preference
2.2 Physical Products (Printed Materials, Business Stationery, etc.) ✅ Estimated dispatch: 3-4 business days after order confirmation ✅ Estimated delivery time: 5-10 business days (depending on location) ✅ Shipping partners: Reputed courier services such as Blue Dart, DTDC, India Post, and others ✅ Tracking details: Provided via email/SMS upon shipment 3. SHIPPING CHARGES 3.1 Digital Services ✅ No shipping fees apply to digital products/services 3.2 Physical Products Shipping charges depend on location, product weight, and courier service used. Estimated charges:
  • Standard Shipping (5-10 business days): ₹50 – ₹300 (varies by order)
  • Express Shipping (3-5 business days): ₹250 – ₹500 (based on courier rates)
  • International Shipping: Based on weight, destination, and courier provider
📢 Free shipping may be available on bulk orders or promotional offers. 4. ORDER PROCESSING & HANDLING ✅ Orders are processed within 24 hours of payment confirmation. ✅ Orders placed on weekends or public holidays will be processed on the next business day. ✅ In case of unexpected delays, we will notify customers via email/SMS. 📢 Customers are responsible for providing accurate shipping details. Incorrect addresses may result in delays or failed deliveries. 5. INTERNATIONAL SHIPPING POLICY We offer international shipping for select physical products. ✅ International orders may take 10-20 business days for delivery. ✅ Additional customs duties & taxes may apply, which must be paid by the recipient. ✅ Nestiko is not responsible for delays due to customs clearance. 6. DELIVERY ISSUES & LOST PACKAGES If an order does not arrive within the estimated timeframe: Contact us at info@nestiko.com with your order ID. ✅ We will coordinate with the shipping provider to track your package. ✅ If confirmed lost, we will provide either a replacement or refund. 📢 We are not responsible for delivery delays caused by force majeure events, including natural disasters, strikes, or government restrictions. 7. DAMAGED OR DEFECTIVE PRODUCTS If you receive a damaged or defective product, you must: ✅ Notify us within 48 hours of receiving the package. ✅ Provide photographic proof of damage via email. ✅ Return the damaged product (if applicable) for replacement or refund. 📢 Replacement or refund requests will not be accepted after 48 hours of delivery. 8. ORDER MODIFICATIONS & CANCELLATIONS 8.1 Modifications Physical product orders can be modified within 12 hours of placing the order. Digital services orders can be modified based on project phase (additional charges may apply). 8.2 Cancellations ✅ Cancellations for physical product orders must be requested before shipment dispatch. Digital services and software orders are subject to our Cancellation Policy. 📢 Once a product has been shipped, it cannot be canceled. 9. REFUNDS FOR SHIPPING CHARGES ✅ Shipping charges are non-refundable, except in cases where:
  • The wrong product was delivered.
  • The order was not fulfilled due to our error. ✅ If a package is returned due to an incorrect address provided by the customer, a re-shipping fee will apply.
10. SHIPPING POLICY UPDATES Nestiko reserves the right to update or modify this Shipping Policy at any time. Changes will be: Posted on our website (www.nestiko.com) Notified via email for significant updates 11. CONTACT INFORMATION For any shipping-related inquiries, contact us at: 📧 Email: info@nestiko.com 📞 Phone: +91-97999 13530 🏢 Address: Nestiko Business Solutions Pvt Ltd, Jaipur, Rajasthan, India FINAL REMINDER By using Nestiko’s services, you acknowledge that you have read, understood, and agreed to this Shipping Policy. 📢 If you have concerns, feel free to contact us before placing an order! 🚀