Cancellation Policy
At Nestiko, we strive to provide the best service possible. However, we understand that sometimes plans change, and you may need to cancel an order. This cancellation policy explains how you can cancel your order and the conditions under which cancellations are accepted.
Order Cancellation
You may cancel your order within 24 hours of placing it for a full refund. To cancel your order, please contact our customer service team at support@nestiko.com with your order details. If the order has already been processed or shipped, it cannot be canceled, and you will need to follow our return policy.
Non-Cancellable Orders
Orders that have been processed or shipped cannot be canceled. For these orders, please refer to our Refund & Return Policy to initiate a return or request a refund.
Refunds for Cancellations
If you cancel your order within the allowed period, we will process the refund within 2-3 business days. The refund will be issued to the original payment method used for the purchase. Please note that it may take additional time for the refund to appear in your account, depending on your bank or card issuer’s policies.
Exceptions
Some products and services are not eligible for cancellation, including but not limited to:
- Customized or personalized items
- Digital products or services
- Items marked as final sale
How to Cancel an Order
To cancel an order, please follow these steps:
- Contact our customer service team at support@nestiko.com within 24 hours of placing your order.
- Provide your order number and reason for cancellation.
- Our customer service team will confirm the cancellation and process your refund if applicable.
Contact Us
If you have any questions about our cancellation policy, please contact us at support@nestiko.com. We are here to help and ensure your satisfaction with our products and services.